Sedgwick Brand Protection
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6026 Lakeside Blvd
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Indianapolis,
IN 46278
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United States |
Phone:
888-732-3901
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Web: Sedgwick.com/brandprotection
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Blog: www.sedgwick.com/news?tag=Brand%20protection
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Twitter: @Sedgwick
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Primary Contact: Chris Harvey
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Email: [email protected]
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Years in Business: 25
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Services
Sedgwick Brand Protection specializes in establishing and implementing rapid, highly scalable recall communications services to notify directly affected parties and indirect customers that may have received recalled products. Over the past 25 years, Sedgwick Brand Protection has successfully managed over 5,000 of the most sensitive product recalls across 60+ countries and 20+ languages. Our tactics include traceable physical notification, voice broadcast, text and e-mail with 24/7 online reporting.
We offer documentation and management of a customer’s response to a recall to manage these important details. Our trained crisis contact center representatives manage customer's frequently asked questions, appointment scheduling, coordination of replacement product(s), website registration, consumer complaints and adverse events quickly, responding with expertise and sensitivity to end customers.
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Industries Served:
Pharmaceutical & Medical Device, Consumer Products, Food & Beverage, Automotive
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